{"id":138787,"date":"2026-07-10T11:48:38","date_gmt":"2026-07-10T09:48:38","guid":{"rendered":"https:\/\/www.eberhard-co-watches.ch\/richiesta-di-reso\/"},"modified":"2026-07-10T16:07:26","modified_gmt":"2026-07-10T14:07:26","slug":"return-request","status":"publish","type":"page","link":"https:\/\/www.eberhard-co-watches.ch\/en\/return-request\/","title":{"rendered":"Return request"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"138787\" class=\"elementor elementor-138787 elementor-138522\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-179103fe e-flex e-con-boxed e-con e-parent\" data-id=\"179103fe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35b2b7c elementor-widget elementor-widget-heading\" data-id=\"35b2b7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return request<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b117cfa elementor-widget elementor-widget-text-editor\" data-id=\"b117cfa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>In accordance with Article 54-bis of the Consumer Code on Consumer Rights<\/strong><\/p><p><strong>For Online Purchases<\/strong><\/p><p><br \/>This form allows you to submit a withdrawal request online relating to a contract, a right recognized by current legislation and the General Conditions of Sale.<\/p><p>Submitting the form does not automatically imply recognition of the right to a return or refund, but formally initiates the process.<\/p><p>The Seller will verify:<\/p><p>Compliance with the established deadlines<br \/>The correspondence of the order data<br \/>The condition and type of the affected products<br \/>The presence of any exclusions provided for by Article 59 of the Consumer Code.<\/p><p>(customized, perishable goods)<\/p><p>The goods are intact and must not be damaged.<\/p><p>If the right of withdrawal is applicable, it is considered exercised on the date and time of transmission of the declaration, provided it is sent within the established deadline. The automatic confirmation received via email only certifies receipt of the withdrawal request. The Seller will subsequently communicate the instructions for any returns and the refund methods.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-210950d0 elementor-widget elementor-widget-shortcode\" data-id=\"210950d0\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f138813-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"138813\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/138787#wpcf7-f138813-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"138813\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f138813-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"zidex-contact row\">\n\t<div class=\"col-md-6\">\n\t\t<p><label>First name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><label>Last name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cognome\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><label>E-mail address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><label>Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><label>Order number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"numero_ordine\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numero_ordine\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><label>Order date<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"data_ordine\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"data_ordine\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><label>Reason for withdrawal<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"messaggio\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Write the reason for your withdrawal\" name=\"messaggio\"><\/textarea><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12 privacy\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"your-consent\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I have read the <a href=\"https:\/\/www.eberhard-co-watches.ch\/en\/legal-notes\/\" title=\"Privacy Policy\">Privacy Policy<\/a>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><button type=\"submit\" class=\"wpcf7-form-control wpcf7-submit\">Send request<\/button>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return request In accordance with Article 54-bis of the Consumer Code on Consumer Rights For Online Purchases This form allows you to submit a withdrawal request online relating to a contract, a right recognized by current legislation and the General Conditions of Sale. Submitting the form does not automatically imply recognition of the right to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-138787","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return request - Eberhard &amp; Co.<\/title>\n<meta name=\"description\" content=\"Return request In accordance with Article 54-bis of the Consumer Code on Consumer RightsFor Online PurchasesThis form allows you to submit a withdrawal\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eberhard-co-watches.ch\/en\/return-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return request - Eberhard &amp; Co.\" \/>\n<meta property=\"og:description\" content=\"Return request In accordance with Article 54-bis of the Consumer Code on Consumer RightsFor Online PurchasesThis form allows you to submit a withdrawal\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.eberhard-co-watches.ch\/en\/return-request\/\" \/>\n<meta property=\"og:site_name\" content=\"Eberhard &amp; Co.\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-10T14:07:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.eberhard-co-watches.ch\/en\/return-request\/\",\"url\":\"https:\/\/www.eberhard-co-watches.ch\/en\/return-request\/\",\"name\":\"Return request - Eberhard &amp; Co.\",\"isPartOf\":{\"@id\":\"https:\/\/www.eberhard-co-watches.ch\/en\/#website\"},\"datePublished\":\"2026-07-10T09:48:38+00:00\",\"dateModified\":\"2026-07-10T14:07:26+00:00\",\"description\":\"Return request In accordance with Article 54-bis of the Consumer Code on Consumer RightsFor Online PurchasesThis form allows you to submit a withdrawal\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.eberhard-co-watches.ch\/en\/return-request\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.eberhard-co-watches.ch\/en\/#website\",\"url\":\"https:\/\/www.eberhard-co-watches.ch\/en\/\",\"name\":\"Eberhard &amp; Co.\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.eberhard-co-watches.ch\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.eberhard-co-watches.ch\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.eberhard-co-watches.ch\/en\/#organization\",\"name\":\"Eberhard & Co. 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